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About The Haven Wolverhampton


Our Team

The Haven Wolverhampton is run by the Chief Executive Officer, Popinder Kaur. We employ 46 staff who provide a vital contribution to all the services we offer.

Haven Wolverhampton is governed by a board of trustees who are volunteers from a diverse range of backgrounds. The board consists of 12 members who commit their skills and experiences towards the growth of the organisation and to ensure governance is maintained to a high standard.


Chief Executive
Popinder Kaur

Board of Trustees Members

Co-chairs of the Board
Angela Spence-Ferguson Stephanie Harris

Other Members
Gill Atkins
Colin Brown
Alison Westwood
Katarina Fidler
Angela Morgan
Philippa Pringle
Carwen Wynne-Howells Narinder Rehal                      David Taylor                           Kim Benton



the Haven - Womens Refuge, Help & Support

Vision

The Haven Wolverhampton’s vision is for all women and children to live in a society free from oppression, homelessness, violence and abuse, and to promote and uphold human rights.

 

Mission

The Haven Wolverhampton supports women and dependent children who are vulnerable to domestic violence, homelessness and abuse.

Current Vacancies

 Develop your potential with The Haven Wolverhampton

 

The Haven Wolverhampton established in 1973 to provide both practical and emotional support services to women and children who are affected by domestic violence, homelessness and abuse.  Applications are invited for the following post, from those who have a strong commitment to working with women and children.

 

Women’s Programme Facilitator

£22,440 per annum pro rata

15 hours per week


 

The role involves delivering sessions to support women who are victims/ survivors of domestic abuse. It is important that the women’s programme facilitator supports and is flexible to deliver the training needs of women  and has knowledge and understanding of victims of domestic abuse and working with ‘adults at risk’.

  • To work under the direction and supervision of our existing Lead Training Officer to grow our women’s training programme.
  • To deliver sessions to service users e.g. Freedom programme, Power to change, Dolphin Programme and Peer mentoring.
  • To deliver an agreed course of materials on an individual or group basis as outlined by the Lead Training Officer.
  • To build a woman’s confidence and self-esteem whilst empowering them to make positive choices in a safe, friendly and non-judgmental environment.
  • To work closely with the Haven Wolverhampton accommodation and community workers to refer a woman or share information for support if needed.
  • To check and assess Service Users contribution and give feedback.
  • To achieve the required quality targets as set by the Lead Training Officer and determined by delegate evaluations.
  • To keep abreast of updates, research and developments to ensure knowledge is kept up to date.
  • To deliver accredited courses as required and mark portfolios and assignments where course/ training is accredited.
  • To contribute to funder reports, marketing, annual review, staff bulletin and impact report as required.

To promote good practice and abide by all The Haven Wolverhampton’s policies and procedures.

 

Closing date:  21 January 2019               

Interview Date:  Wk. commencing 28 January 2019      

Click here forWomens Programme Facilitator.JD Jan 2019

Click here for Application Form

    

For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL

Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies, therefore applications from women only will be considered.

Under the Care Standards Act 2000; all posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.    This project receives financial support from Wolverhampton City Council.  Registered Charity No. 1065427




Children and Young People Support Worker (0 – 8 years)

£19,095 pro rata

25 hours per week

Temporary until 30 June 2020


This post is funded through Children in Need


As a Children and Young People Support Worker you will lead on the provision of targeted therapeutic support to Children and Young People and families using the ‘Change that Lasts’ model to deliver support and change that is effective for all the vulnerable Children and Young People according to their individual need. You will plan and deliver quality sessions within a safe environment, ensuring adequate supervision, for children and young people affected by domestic violence. You will help develop Children and Young People centred services, utilising agencies within the community to contribute to the wellbeing of the child or young person.

 

To be successful in either of these roles you will hold a recognised therapeutic qualification and a qualification in working with Children and Young People, have considerable experience engaging with Children and Young People who are vulnerable and hard to reach and have sound knowledge in group and one to one therapeutic interventions and be qualified to deliver a varied range of therapeutic and tailored interventions that is designed for various age groups and family sessions within The Haven’s services. You will have experience in using a variety of assessment tools to measure the differences made in the Child or Young Person’s journey in line with The Haven’s data and Children In Need project outcomes. 

 

In addition, you will have experience and competency in supporting staff, volunteers and social work students in setting up additional services beneficial to Children and Young People’s needs in a residential setting. You will lead on the preparation of reports case studies and data information in line with Children In Need project outcomes and work plan. You will also have the ability to use own initiatives and lead on service provision for Children and Young People. 

Ideally you will have knowledge and experience of partnership working with key organisation (Health, Education and Social Care, Safeguarding, Early Help Arrangements) in particular domestic abuse and homelessness. You will have sound knowledge of service available in the City of Wolverhampton to support the holistic needs of vulnerable Children and Young People.

Closing date: 21 January 2019             

Interview Week commencing: 28 January 2019      

Click here for Children and Young Person Support Worker 0 - 8 years -November 2018

Click here for Application Form

 For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL

Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies, therefore applications from women only will be considered.

Under the Care Standards Act 2000; all posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.    This project receives financial support from Wolverhampton City Council.  Registered Charity No. 1065427



Domestic Abuse Key Worker – Peripatetic

£20,000 per annum

Full Time (40 hours a week)

 

As a Peripatetic Domestic Abuse Keyworker, you will work across the different refuge accommodations to provide support as required. You will take a whole family approach to providing support. Provide immediate and on-going support within accommodation services for women children and young people escaping Violence & Abuse.  You will ensure a safe, secure environment and, through Personal Support Planning. Respond appropriately to the needs and risks of the women and children and enable them to make informed choices leading to safe move on.

 

Providing support for women with complex support needs. This will involve proactively working to support clients to manage risks and implement safely plans and improve financial, physical and emotional wellbeing. You will also address additional support needs relating to mental health, substance use, and physical health and offending behaviour.

 

A High level of client contact, and work with external agencies and community based organisations. You will actively develop links and positive working relationships with agencies across the city.

 

To provide support in refuge in line with The Haven’s policies and procedures and comply with housing legislation and requirements of funders. 

 

To enable women to access the appropriate support related to welfare benefits, legal advice, housing options and employment. You will help women to access all appropriate internal and external support services. 

 

To work in line with the requirements, specification and contract details of the Violence and Abuse contract and will closely follow the performance indicators conditions.

 

Your role will have a substantial focus on User Participation in every aspect of your work. You will provide support to develop life skills and independent living in line with safe move-on procedures.

 

Closing date: 21 January 2019             

Interview Week commencing: 28 January 2019    

Click here for Domestic Abuse Key worker - Peripatetic JD

Click here for Application Form

 

For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL

Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies, therefore applications from women only will be considered.

Under the Care Standards Act 2000; all posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.    This project receives financial support from Wolverhampton City Council.  Registered Charity No. 1065427

 

Evening and Weekend Worker

£18,200 per annum pro rata

Full time and Part Time Permanent

 

As an evening worker you will work within the Accommodation team to support with the delivery of a recovery focused and strengths-based approach for women who are survivors of domestic abuse or homelessness and may have complex support needs relating to substance use, mental health, physical Health and offending behaviour.

With support from the Specialist case managers, you will complement the work carried out by Domestic Abuse Key Workers, providing night time, evening and weekend support to women and their children who are living in our Refuge Accommodation as a result of experiencing domestic abuse and homelessness.

You will work proactively to support clients to reduce risk, develop safety plans, and improve financial, physical and emotional wellbeing. You will support women to improve life skills to develop and manage relationships, build social networks and access education, training or employment and move towards independent living. 

 As part of your role you will support women who are contacting the helpline for crisis support, accommodation and advice. You will be required to take referrals provide the necessary support.

This is an opportunity for a proactive, motivated individual with excellent communication skills to support the accommodation team in the delivery of a high quality service ensuring that you provide safety and security for the well-being of the client group.

As part of your role you will ensure the refuge is kept well maintained and on a day to day basis report health and safety issues which may arise.

An awareness of Adult and Child safeguarding legislation as well as knowledge of the welfare and benefits systems would be preferable for this post.

 

Closing date: 21 January 2019             

Interview Week commencing: 28 January 2019        

Click here for Evening and weekend workers-JD-November 2018

Click here for Application Form

 

Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies, therefore applications from women only will be considered. 

For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL

 

Under the Care Standards Act 2000; all posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.    This project receives financial support from Wolverhampton City Council.  Registered Charity No. 1065427


Night Worker

£18,200 per annum pro rata

Full time and Part Time Permanent

 

As a night worker you will work within the Accommodation team to support with the delivery of a recovery focused and strengths-based approach for women who are survivors of domestic abuse or homelessness and may have complex support needs relating to substance use, mental health, physical Health and offending behaviour.

With support from the Specialist case managers, you will complement the work carried out by Domestic Abuse Key Workers, providing night time, evening and weekend support to women and their children who are living in our Refuge Accommodation as a result of experiencing domestic abuse and homelessness.

You will work proactively to support clients to reduce risk, develop safety plans, and improve financial, physical and emotional wellbeing. You will support women to improve life skills to develop and manage relationships, build social networks and access education, training or employment and move towards independent living. 

 As part of your role you will support women who are contacting the helpline for crisis support, accommodation and advice. You will be required to take referrals provide the necessary support.

This is an opportunity for a proactive, motivated individual with excellent communication skills to support the accommodation team in the delivery of a high quality service ensuring that you provide safety and security for the well-being of the client group.

As part of your role you will ensure the refuge is kept well maintained and on a day to day basis report health and safety issues which may arise.

An awareness of Adult and Child safeguarding legislation as well as knowledge of the welfare and benefits systems would be preferable for this post.

 

Closing date: 21 January 2019             

Interview Week commencing: 28 January 2019  

Click here for Night worker-JD-November 2018

Click here for Application Form

 

 Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies, therefore applications from women only will be considered. 

For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL

 

Under the Care Standards Act 2000; all posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.    This project receives financial support from Wolverhampton City Council.  Registered Charity No. 1065427

 

Specialist Case Manager - Life Skills

£22,440 - £24,500 per annum

Full Time (40 hours a week) Permanent

 

 As a Specialist Case Manager for Life Skills you will lead on developing, embedding and delivering a recovery focused and strengths-based approach for women affected by domestic abuse who may be self-managing complex support needs but may also require additional support with Life Skills. Additional support needs may be related to substance use, mental health, physical Health and offending behaviour. You will design and implement this support for service users and their children who are moving on from emergency accommodation and in need of additional support before moving into their own homes. This will involve ensuring that the service proactively works to support clients to manage risks and implement safely plans and improve financial, physical and emotional wellbeing.

 

The post holder will lead on coordinating and implementing Life Skills support plans for women in supported accommodation. You will line manage a staff team as well as being responsible for the efficient running of supported accommodation refuge. You will organise and deliver sessions to develop skills such as education, networking, economic wellbeing, parenting, health, nutrition, training, as well as enterprise programmes. You will work in partnership with other teams within and outside of the organisation to implement individual life skills care programmes. You will also actively develop links and positive working relationships with agencies across the city.  

 

You will support women to make informed choices for themselves and their children and ensure they are working towards independent living throughout their stay in supported accommodation. You will work with families to develop a safe move on plans from refuge by utilising appropriate community support.

 

You will provide support in refuge in line with The Haven’s policies and procedures and comply with housing legislation and requirements of funders.  You will also need to ensure safeguarding measure are in place and implemented. You will encourage regular feedback from service users and implement changes accordingly with support from the Senior Life Skills Worker.

 

This is an opportunity for a proactive, innovative and motivated individual with excellent communication and organisational skills to deliver a high-quality service for women and children. Experience of working in a refuge setting and an awareness of the welfare and benefits system would be preferable for this post.

  

Job Description may be amended during 3 to 6 month probation period based on changes identified for service delivery.

Closing date: 21 January 2019             

Interview Week commencing: 28 January 2019      

Click here for Specilaist Case Manager - Life Skills Jan 2019

Click here for Application Form

 

Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies, therefore applications from women only will be considered.

 

Under the Care Standards Act 2000; all posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.    This project receives financial support from Wolverhampton City Council.  Registered Charity No. 1065427

 


Independent Domestic Violence Advisor

Full Time 37.5 hours

£23,000 per annum

12 Month Fixed Term

Candidates must hold a CAADA IDVA training certificate as it is an essential requirement to the job role.

 

The post holder will work in line with the requirements, specification and contract details of the Violence and Abuse contract and will closely follow the performance indicators conditions. 

 

You will provide a high-quality frontline service to victims of domestic abuse, delivering a service to those at highest risk. You will contribute to interventions and help design a plan to protect victims and any children, whilst maintaining an independent role on behalf of your client, ensuring their safety at all times. You will also have an understanding around multi-agency partnership structures and work within a multi-agency setting which will include participation at the MARAC.

 

You will have the CAADA IDVA training certificate along with an understanding of domestic abuse and the impact this has on women and children. You will have demonstrable experience of working with vulnerable people and managing a caseload and knowledge. You will also have theoretical, practical and procedural knowledge of civil and criminal justice remedies for victims of domestic abuse and their children. Excellent communication, negotiation and advisory skills, both written and verbal are essential for when interacting with a range of agencies and individuals.

 

 

Closing date: 21 January 2019             

Interview Week commencing: 28 January 2019      


Click here for job description: IDVA - Independent Domestic Violence Advisor - JD November 2018

Click here for Application Form

                

 

For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL

 

Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies, therefore applications from women only will be considered.

 

Under the Care Standards Act 2000; all posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.    This project receives financial support from Wolverhampton City Council.  Registered Charity No. 1065427

 

Candidates must hold a CAADA IDVA training certificate as it is an essential requirement to the job role.


Specialist Case Manager – Sexual Violence

£22,440 - £24,500 per annum

Full Time (40 hours a week) Permanent

  

As a Specialist Case Manager for Sexual violence you will lead on developing, embedding and delivering a recovery focused and strengths-based approach for women with complex support needs primarily relating to sexual violence. This will involve ensuring that the service proactively works to support clients to manage risks and implement safely plans and improve financial, physical and emotional wellbeing. You will also address additional support needs relating to mental health, substance use, offending behaviour and physical health.

The role includes a high level of client contact, and opportunities to work with external agencies such as Sexual Health Clinics, Sexual Assault Referral Centres and community based organisations. As a Specialist Case Manager for Sexual Violence, you will work closely with the Independent Sexual Violence Advisor and actively develop links and positive working relationships with agencies across the city.

You will support your team in ensuring service users are able to access relevant support from internal teams as well as a wide range of external agencies. You will have line management of Domestic Abuse key workers and will also support the Children’s and Young Persons therapeutic workers, volunteers and placements within the service. As a Specialist Case manager you would be required to develop, lead and motivate the staff and teams in refuge. 

You will manage refuge in line with The Haven’s policies and procedures and comply with housing legislation, Health and Safety procedures and requirements of funders.  You will also need to ensure robust safeguarding measure are in place and implemented. You will encourage regular feedback from service users and implement changes accordingly where needed.

This is an opportunity for a proactive and motivated individual with excellent communication and organisational skills to deliver a high quality service for women and children. Experience of working in a refuge setting and an awareness of the welfare and benefits system would be preferable for this post.


Closing date: 21 January 2019             

Interview Week commencing: 28 January 2019  


Click here for job description: Specialist Case Manager-Sexual violence- JD October 18

Click here for Application Form

  

For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL

 

Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies, therefore applications from women only will be considered.

Under the Care Standards Act 2000; all posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.    This project receives financial support from Wolverhampton City Council.  Registered Charity No. 1065427

 

Specialist Case Manager -   Substance Use

Salary negotiable: Depending upon skills and experience.

Full Time (40 hours a week) Permanent


As a Specialist Case Manager for Substance use you will lead on developing, embedding and delivering a recovery focused and strengths-based approach for women with complex support needs primarily relating to substance use. This will involve ensuring that the service proactively works to support clients to manage risks and implement safely plans and improve financial, physical and emotional wellbeing. You will also address additional support needs relating to mental health, Sexual Violence, offending behaviour and physical health.

The role includes a high level of client contact, and opportunities to work with external agencies offering support for women affected by drugs and alcohol. As a Specialist Case Manager for Substance Use, you will work closely with the Independent Domestic Violence Advisors and actively develop links and positive working relationships with agencies across the city.

You will support your team in ensuring service users are able to access relevant support from internal teams as well as a wide range of external agencies. You will have line management of Domestic Abuse key workers and will also support the Children’s and Young Persons therapeutic workers, volunteers and placements within the service. As a Specialist Case manager you would be required to develop, lead and motivate the staff and teams in refuge. 

You will manage refuge in line with The Haven’s policies and procedures and comply with housing legislation, Health and Safety procedures and requirements of funders.  You will also need to ensure robust safeguarding measure are in place and implemented. You will encourage regular feedback from service users and implement changes accordingly where needed.

This is an opportunity for a proactive and motivated individual with excellent communication and organisational skills to deliver a high quality service for women and children. Experience of working in a refuge setting and an awareness of the welfare and benefits system would be preferable for this post.

Closing date: 21 January 2019             

Interview Week commencing: 28 January 2019  

Click here for Job description: Specialist Case Manager-Substance use-October 18

Click here for Application Form

    

For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL

Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies, therefore applications from women only will be considered.

Under the Care Standards Act 2000; all posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.    This project receives financial support from Wolverhampton City Council.  Registered Charity No. 1065427



Support Delivery Manager (Support Services)

£30,000 - £35,000

37.5 hours per week

 

The Service Delivery Manager will be responsible for overseeing Wolverhampton City Council Domestic Abuse Community Provision Contract. 

The post holder will manage and report on a range of existing and new support services for women and children.

The post holder requires working closely with the Chief Executive.  The position forms part of the Senior Management Team.

 

The post holder is the named operational lead for safeguarding for The Haven Wolverhampton, and will ensure highest level of safeguarding measures are put in place and implemented.

 

The job involves line management of staff, and developing pathways and referral routes with city wide partners.

 

Closing date: 21 January 2019             

Interview Week commencing: 28 January 2019      

Click here for Job description: Service Delivery Manager (Support Services) - Dec 2018

Click here for Application Form  

 

 

 

Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies, therefore applications from women only will be considered. 

For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL

 

Under the Care Standards Act 2000; all posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.    This project receives financial support from Wolverhampton City Council.  Registered Charity No. 1065427

 



Sessional Family Support Worker

£8.75 per hour (Living Wage Rate)

As and when required

 

We are currently looking for both Day and Out of Hours (sleep in) Sessional Family Support Workers to provide immediate and ongoing support within accommodation services for women, children and young people escaping from domestic violence, homelessness and abuse. You will ensure a safe and secure environment through Personal Support Planning and respond appropriately to the needs of the women and children, enabling them to make informed choices leading to resettlement. 

 

You will have experience of working with women within a refuge setting and completing assessment tools. You will have knowledge of the support needs and support planning of women and children experiencing violence abuse along with knowledge of legal, statutory, regulatory and good practice requirements applicable to the provision of supported housing. Excellent communication skills and a demonstrate ability to be able to work effectively and supportively as part of a team are requirements of the role.

Closing date:  Ongoing

 Click here for Sessional Family Support Worker

Click here for Application Form

 Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies, therefore applications from women only will be considered. 

 

  


Sessional Handy Person 

£8.45 per hour

As and when required

 

We are looking for a Handy Person to join The Haven Wolverhampton on a sessional basis for our busy periods. As a valued member of the Facilities Team you will support the delivery of a high quality customer focused concierge handy-man service.

You will be required to carry out maintenance checks, minor repairs to fixtures and fittings and ground maintenance across our refuge accommodation. Tasks will include minor carpentry and plumbing works, painting, light bulb changing and attending to safety hazards.

You will have good communication skills, work independently and as part of a team and be able to work under pressure.

Click here for Application Form

All our vacancies are subject to an Enhanced Disclosure and Barred List check from the Disclosure and Barring Service (DBS). 

 

 

Service User Participation

The women and children that we serve are at the heart of all we do. We ensure that service users are involved in shaping the service they receive, the wider work of The Haven and local support services. This is done in a range of ways including:

  • Consultaions
  • Feedback
  • Service User Groups
  • Peer mentor scheme - including training and accreditation
Advice UK - Advice Quality Standard
Institute of Fundraising - Open College Network
Community Matters - Women's Aid
Helplines Partnership - Living Wage Foundation

Copyright © 2017 - The Haven Wolverhampton