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About The Haven Wolverhampton


Our Team

The Haven Wolverhampton is run by the Chief Executive Officer, Popinder Kaur. We employ 46 staff who provide a vital contribution to all the services we offer.

Haven Wolverhampton is governed by a board of trustees who are volunteers from a diverse range of backgrounds. The board consists of 11 members who commit their skills and experiences towards the growth of the organisation and to ensure governance is maintained to a high standard.


Chief Executive
Popinder Kaur

Board of Trustees Members

Co-chairs of the Board:
Angela Spence-Ferguson

Stephanie Harris

Other Members:

Rob Marris

Katarina Fidler

Philippa Pringle

Carwen Wynne-Howells

David Taylor 

Kim Benton

Ben Thorne

Ranjinder Mann

Chantelle Grant 



the Haven - Womens Refuge, Help & Support

Vision

The Haven Wolverhampton’s vision is for all women and children to live in a society free from oppression, homelessness, and abuse, and to promote and uphold human rights.

 

Mission

The Haven Wolverhampton supports women and dependent children who are vulnerable to domestic abuse and homelessness.


Values

Provide Safe, high quality support in an environment of dignity and respect. Listen and Respond with understanding and compassion. Act with responsibility and diligence 

Current Vacancies

 Develop your potential with The Haven Wolverhampton

 

The Haven Wolverhampton established in 1973 to provide both practical and emotional support services to women and children who are affected by domestic violence, homelessness and abuse.  Applications are invited for the following post, from those who have a strong commitment to working with women and children.


Digital Project Coordinator
(User-centred research & design)

£25,500 per annum (pro rata)

28 hours per week
12-month fixed term contract

 

We’re looking for a new member to join our team, putting women at the heart of service design. Our 12-month project will develop a digital portal for women to access directly, giving greater control over a journey through Haven services, and enabling women to access and update their own information at a time and place that suits them.


You will work with women throughout the course of the project, taking a user-centred approach to design. Your challenge will be to unearth what women need and want from a portal, and work to prioritise, whilst liaising with the chosen software company to ensure the end product meets the spec. You’ll need a passion for working with women and taking a co-production approach to meeting needs.


Closing Date: 9 October 2019

Interview Process: Week commencing 14 October 2019

Click Here: JD Digital Project Coordinator

Click Here: Application Form   


For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL.

All posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.

Due to the nature of our work Schedule 9 of the Equality Act 2010 applies, therefore applications from women only will be considered. The Haven Wolverhampton is an equal opportunities employer.


Domestic Abuse Key Worker

£21,000 per annum

Full Time (40 hours a week) & Part Time (25 hours a week)

 

As a Domestic Abuse Key Worker, you will take a whole family approach to providing support for women with complex support needs primarily relating to abuse and barriers to engagement. This will involve proactively working to support clients to manage risks and implement safely plans and improve financial, physical and emotional wellbeing. You will also address additional support needs relating to mental health, substance use, sexual violence, physical health, Immigration and offending behaviour.

 

You will provide immediate and on-going support within accommodation services for women children and young people escaping Violence & Abuse.  You will ensure a safe, secure environment and, through Personal Support Planning respond appropriately to the needs and risks of the women and children, enabling them to develop life skills and make informed choices leading to safe move on.

 

The role includes a high level of client contact, and opportunities to work with external agencies such as Police, Solicitors, Homeless Services, Refugee and Migrant Centres and community-based organisations. As a Domestic Abuse Key Worker, you will work closely with the specialist case manager and actively develop links and positive working relationships with agencies across the city.

 

You will provide support in refuge in line with The Haven’s policies and procedures and comply with housing legislation and requirements of funders.  You will also need to ensure safeguarding measure are followed efficiently. You will encourage regular feedback from service users and implement changes accordingly where needed with support from the Specialist Case Managers.

 

This is an opportunity for a proactive and motivated individual with excellent communication and teamwork skills to deliver a high-quality service for women and children.

 

An awareness of the welfare and benefits system as well as the ability to communicate in an additional community language would be preferable for this post.


Closing Date: 04 October 2019

Interview Process: Week commencing 7 & 14th October 2019

Click Here:JD/ Domestic Abuser Worker Part Time

Click Here: JD/Domestic Abuse Worker Full Time

Click Here: Application Form   


For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL.

All posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.

Due to the nature of our work Schedule 9 of the Equality Act 2010 applies, therefore applications from women only will be considered. The Haven Wolverhampton is an equal opportunities employer.

 

This project receives financial support from Wolverhampton City Council. Registered Charity No. 1065427



Domestic Abuse Key Worker - Peripatetic

£21,000 per annum

Full Time (40 hours a week)


As a Peripatetic Domestic Abuse Keyworker, you will work across the different refuge accommodations to provide support as required depending on the needs of the service. You will take a whole family approach to providing support for women with complex support needs primarily relating to abuse and barriers to engagement. This will involve proactively working to support clients to manage risks and implement safely plans and improve financial, physical and emotional wellbeing. You will also address additional support needs relating to mental health, substance use, sexual violence, physical health, Immigration and offending behaviour.

 

You will provide immediate and on-going support within accommodation services for women children and young people escaping Violence & Abuse.  You will ensure a safe, secure environment and, through Personal Support Planning respond appropriately to the needs and risks of the women and children, enabling them to develop life skills and make informed choices leading to safe move on.

 

The role includes a high level of client contact, and opportunities to work with external agencies such as Police, Solicitors, Homeless Services, Refugee and Migrant Centres and community-based organisations. As a Domestic Abuse Key Worker, you will work closely with the specialist case manager and actively develop links and positive working relationships with agencies across the city.

 

You will provide support in refuge in line with The Haven’s policies and procedures and comply with housing legislation and requirements of funders.  You will also need to ensure safeguarding measure are followed efficiently. You will encourage regular feedback from service users and implement changes accordingly where needed with support from the Specialist Case Managers.

 

This is an opportunity for a proactive and motivated individual with excellent communication and teamwork skills to deliver a high-quality service for women and children.

 

An awareness of the welfare and benefits system as well as the ability to communicate in an additional community language would be preferable for this post.


Closing Date: 04 October 2019

Interview Process: Week commencing 7 & 14th October 2019

Click Here:JD- Domenstic Abuse Key Worker Peripatetic

Click Here: Application Form   


For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL.

All posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.

Due to the nature of our work Schedule 9 of the Equality Act 2010 applies, therefore applications from women only will be considered. The Haven Wolverhampton is an equal opportunities employer.

 

This project receives financial support from Wolverhampton City Council. Registered Charity No. 1065427



Architect of Stories (Communications)

Range between £19,200 - £25,500 (dependant on hours worked)

30-37.5 hours per week (negotiable)

Fixed Term 3 Years

 

Can you write a press release? Great! Are you familiar with different forms of social media and how to use them? Well done you! But that’s not what we’re after for this role. We’re looking for someone to work on communications and PR activities at The Haven but having experience and a skillset isn’t enough. We need someone who shares our passion for ending VAWG and sees the value in using communications and PR as a catalyst for change.

 

Do you want to disrupt the status quo like we do? You will need to be willing and able to work creatively, engage with women to feed into comms projects, and engage with our supporter base. We’ll be honest, this way of working won’t suit everyone, but if a passion for women’s rights, autonomy, variety, creativity and disruptive mindsets rock your world, this could be a match made in “haven”.

 

Closing Date:  26 September 2019

Interview Process: 16 October 2019

Click Here:/JD - Comms Post August 2019.pdf

Click HereApplication Form 


For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL.

All posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.

Due to the nature of our work Schedule 9 of the Equality Act 2010 applies, therefore applications from women only will be considered. The Haven Wolverhampton is an equal opportunities employer.

 

This project receives financial support from Wolverhampton City Council. Registered Charity No. 1065427


Specialist Case Manager – Sexual Violence

Salary Negotiable

Full Time (40 hours a week) Permanent

 

As a Specialist Case Manager for Sexual violence you will lead on developing, embedding and delivering a recovery focused and strengths-based approach for survivors of abuse, with complex support needs primarily relating to sexual violence. This will involve ensuring that the service proactively works to support clients to manage risks and implement safely plans and improve financial, physical and emotional wellbeing in a refuge setting. Your team will support women to develop independent living skills and settle back into the community as part of a safe move on.

 

The role includes a high level of client contact, and opportunities to work with external agencies such as Sexual Health Clinics, Sexual Assault Referral Centres and community based organisations. As a Specialist Case Manager for Sexual Violence, you will work closely with the Independent Sexual Violence Advisor and actively develop links and positive working relationships with agencies across the city.

 

You will manage and support your team in ensuring service users are able to access relevant support from internal teams as well as a wide range of external agencies. You will have line management of Domestic Abuse key workers and will also support the Children’s and Young Persons therapeutic workers, volunteers and placements within the service. As a Specialist Case manager you would be required to develop, lead and motivate the staff and teams in refuge. 

 

You will manage refuge in line with The Haven’s policies and procedures and comply with housing legislation, Health and Safety procedures and requirements of funders.  You will also need to ensure robust safeguarding measure are in place and implemented. You will encourage regular feedback from service users and implement changes accordingly where needed.

 

This is an opportunity for a proactive and motivated individual with excellent communication and organisational skills to deliver a high quality service for women and children. Experience of working in a refuge setting and an awareness of the welfare and benefits system would be preferable for this post.


Closing Date: 04 October 2019

Interview Process: Week commencing 7 & 14th October 2019

Click Here:/Specialist Case Manager-Sexual violence- JD August 2019.pdf

Click Here:Application Form      


For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL

 

Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies, therefore applications from women only will be considered.

 

Under the Care Standards Act 2000; all posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.   This project receives financial support from Wolverhampton City Council. Registered Charity No. 1065427


Evening Worker

£18,720 per annum 

 Living Wage Rate

Full time/Part Time Permanent

 

As an evening worker you will work within the Accommodation team to support with the delivery of a recovery focused and strengths-based approach for women who are survivors of domestic abuse or homelessness and may have complex support needs relating to substance use, mental health, physical Health and offending behaviour.

With support from the Specialist case managers, you will complement the work carried out by Domestic Abuse Key Workers, providing night time, evening and weekend support to women and their children who are living in our Refuge Accommodation as a result of experiencing domestic abuse and homelessness.

You will work proactively to support clients to reduce risk, develop safety plans, and improve financial, physical and emotional wellbeing. You will support women to improve life skills to develop and manage relationships, build social networks and access education, training or employment and move towards independent living. 

 As part of your role you will support women who are contacting the helpline for crisis support, accommodation and advice. You will be required to take referrals provide the necessary support.

This is an opportunity for a proactive, motivated individual with excellent communication skills to support the accommodation team in the delivery of a high quality service ensuring that you provide safety and security for the well-being of the client group.

As part of your role you will ensure the refuge is kept well maintained and on a day to day basis report health and safety issues which may arise.

An awareness of Adult and Child safeguarding legislation as well as knowledge of the welfare and benefits systems would be preferable for this post.

 

Closing Date: 04 October 22019

Interview process: Weeks commencing 7 & 14th October 2019

Click here for Evening workers-JD  

Click here for Evening Workers-JD- 20 Hours

Click here for Application Form           

Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies, therefore applications from women only will be considered. 

For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL

Under the Care Standards Act 2000; all posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.    This project receives financial support from Wolverhampton City Council.  Registered Charity No. 1065427



Independent Domestic Violence Advisor

Full Time 37.5 hours

Up to £25,000 per annum (based upon qualifications & experience)

 (Fixed Term contract)


The post holder will work in line with the requirements, specification and contract details of the Violence and Abuse contract and will closely follow the performance indicators conditions.

 

You will provide a high-quality frontline service to victims of domestic abuse, delivering a service to those at highest risk. You will contribute to interventions and help design a plan to protect victims and any children, whilst maintaining an independent role on behalf of your client, ensuring their safety at all times. You will also have an understanding around multi-agency partnership structures and work within a multi-agency setting which will include participation at the MARAC.

 

A CAADA IDVA training certificate is desireable however you are required have experience in a similar role along with an understanding of domestic abuse and the impact this has on women and children. You will have demonstrable experience of working with vulnerable people and managing a caseload and knowledge. You will also have theoretical, practical and procedural knowledge of civil and criminal justice remedies for victims of domestic abuse and their children. Excellent communication, negotiation and advisory skills, both written and verbal are essential for when interacting with a range of agencies and individuals.

Closing date:   04 October 2019

Interview Date:  Week commencing 14 October 2019

Click here for /IDVA - Independent Domestic Violence Advisor - JD SEP 2019 - FT pdf

Click here for /Jobs/Application Form 2018.doc

For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL

 

Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies, therefore applications from women only will be considered.

 

Under the Care Standards Act 2000; all posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.    This project receives financial support from Wolverhampton City Council.  Registered Charity No. 1065427

 

Candidates must hold a CAADA IDVA training certificate as it is an essential requirement to the job role.

 



Maintenance / Handy Person 

£9.00 per hour

Living Wage Rate 

 

We are looking for a Maintenance / Handy Person to join The Haven Wolverhampton Facilities Maintenance Team.  As a valued member of the Maintenance Team you will support the delivery of a high quality customer focused concierge handy-man/maintenance service.

 

You will be required to carry out maintenance checks, minor repairs to fixtures and fittings and ground maintenance across our refuge accommodation. Tasks will include minor carpentry and plumbing works, painting, light bulb changing and attending to safety hazards.

 

You will have good communication skills, work independently and as part of a team and be able to work under pressure.

 

For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL

 

Click here for/Maintenance _Handy Person

Click here for Application Form  


All posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.  The Haven Wolverhampton is an equal opportunities employer

 This project receives financial support from Wolverhampton City Council.  Registered Charity No. 1065427




 


 

Service User Participation

The women and children that we serve are at the heart of all we do. We ensure that service users are involved in shaping the service they receive, the wider work of The Haven and local support services. This is done in a range of ways including:

  • Consultaions
  • Feedback
  • Service User Groups
  • Peer mentor scheme - including training and accreditation
Advice UK - Advice Quality Standard
Institute of Fundraising - Open College Network
Community Matters - Women's Aid
Helplines Partnership - Living Wage Foundation

Copyright © 2019 - The Haven Wolverhampton