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About The Haven Wolverhampton


Our Team

The Haven Wolverhampton is run by the Chief Executive Officer, Popinder Kaur. We employ 46 staff who provide a vital contribution to all the services we offer.

Haven Wolverhampton is governed by a board of trustees who are volunteers from a diverse range of backgrounds. The board consists of 12 members who commit their skills and experiences towards the growth of the organisation and to ensure governance is maintained to a high standard.


Chief Executive
Popinder Kaur

Board of Trustees Members

Co-chairs of the Board
Angela Spence-Ferguson Stephanie Harris

Other Members
Gill Atkins
Colin Brown
Alison Westwood
Katarina Fidler
Angela Morgan
Philippa Pringle
Carwen Wynne-Howells Narinder Rehal                      David Taylor                           Kim Benton



the Haven - Womens Refuge, Help & Support

Vision

The Haven Wolverhampton’s vision is for all women and children to live in a society free from oppression, homelessness, violence and abuse, and to promote and uphold human rights.

 

Mission

The Haven Wolverhampton supports women and dependent children who are vulnerable to domestic violence, homelessness and abuse.

Current Vacancies

 

Develop your potential with The Haven Wolverhampton

 

The Haven Wolverhampton established in 1973 to provide both practical and emotional support services to women and children who are affected by domestic violence, homelessness and abuse.  Applications are invited for the following post, from those who have a strong commitment to working with women and children.


 

Domestic Abuse Key Worker – BAME

£20,000 per annum pro rata

Part Time (25 hours a week)

 

As a Domestic Abuse Keyworker for BAME Women you will take a whole family approach to providing support for women with complex support needs primarily relating to abuse and barriers faced by women from BAME backgrounds. This will involve proactively working to support clients to manage risks and implement safely plans and improve financial, physical and emotional wellbeing. You will also address additional support needs relating to mental health, substance use, sexual violence, physical health and offending behaviour.

 

You will provide immediate and on-going support within accommodation services for women children and young people escaping Violence & Abuse.  You will ensure a safe, secure environment and, through Personal Support Planning respond appropriately to the needs and risks of the women and children, enabling them to make informed choices leading to safe move on.

 

The role includes a high level of client contact, and opportunities to work with external agencies such as Police, Solicitors, Refugee and Migrant Centres and community based organisations. As a Domestic Abuse Keyworker for BAME women, you will work closely with the specialist case manager and actively develop links and positive working relationships with agencies across the city.

 

You will provide support in refuge in line with The Haven’s policies and procedures and comply with housing legislation and requirements of funders.  You will also need to ensure safeguarding measure are followed efficiently. You will encourage regular feedback from service users and implement changes accordingly where needed with support from the Specialist Case Managers.

 

This is an opportunity for a proactive and motivated individual with excellent communication and team work skills to deliver a high quality service for women and children.

 

An awareness of the welfare and benefits system as well as the ability to communicate in an additional community language would be preferable for this post.

 

Closing date:               Wednesday 15 August 2018       

Interview Date:            Week commencing Monday 20 August 2018


Click here for Job Description & Person Specification: Domestic Abuse Key Worker Safe Move On-Part-Time

Click here for Applicaton Form:    Application Form

 

For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL


Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies, therefore applications from women only will be considered.

Under the Care Standards Act 2000; all posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.    This project receives financial support from Wolverhampton City Council.  Registered Charity No. 1065427

 

Human Resources Officer

£25,500 per annum pro rata

30 hours a week Permanent

 

As a Human Resources Officer you will pro-actively ensure that The Haven Wolverhampton complies with its Human Resource policies & procedures and employment legislation by co-ordinating and assisting Senior Management and Line Managers on a day to day basis with Human Resources activities.

You will provide people management advice and guidance to the Senior Management Team, line managers and employees on a day-to-day basis ensuring that Human Resources policies and procedures, employment legislation and overall standards are applied fairly, reasonably and consistently across The Haven Wolverhampton (The Haven).

You will work with Senior Management in the review and development of The Havens People Strategy and Workforce Plan, and work closely with the Finance and Business Support Manager to assist the correct processing of monthly payroll.

You will also work closely with the Haven Volunteer Service and support with volunteer administration in relation to recruitment, including references and DBS checks before acceptance onto the volunteer programme.

CIPD Level 3 Certificate in Human Resources Practices or equivalent - essential

 Closing date:                8 August 2018

Interview Date:            Week commencing 13 August 2018

Click here for Job Description & Person Specification: Human Resources Officer - July 2018.docx      

Click here for Applicaton Form:    Application Form


For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL

 

Under the Care Standards Act 2000; all posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.    This project receives financial support from Wolverhampton City Council.  Registered Charity No. 1065427


Specialist Case Manager – Sexual Violence

£22,440 - £24,500 per annum

Full Time (40 hours a week) Permanent

 

 

As a Specialist Case Manager for Sexual violence you will lead on developing, embedding and delivering a recovery focused and strengths-based approach for women with complex support needs primarily relating to sexual violence. This will involve ensuring that the service proactively works to support clients to manage risks and implement safely plans and improve financial, physical and emotional wellbeing. You will also address additional support needs relating to mental health, substance use, offending behaviour and physical health.

The role includes a high level of client contact, and opportunities to work with external agencies such as Sexual Health Clinics, Sexual Assault Referral Centres and community based organisations. As a Specialist Case Manager for Sexual Violence, you will work closely with the Independent Sexual Violence Advisor and actively develop links and positive working relationships with agencies across the city.

You will support your team in ensuring service users are able to access relevant support from internal teams as well as a wide range of external agencies. You will have line management of Domestic Abuse key workers and will also support the Children’s and Young Persons therapeutic workers, volunteers and placements within the service. As a Specialist Case manager you would be required to develop, lead and motivate the staff and teams in refuge. 

You will manage refuge in line with The Haven’s policies and procedures and comply with housing legislation, Health and Safety procedures and requirements of funders.  You will also need to ensure robust safeguarding measure are in place and implemented. You will encourage regular feedback from service users and implement changes accordingly where needed.

 This is an opportunity for a proactive and motivated individual with excellent communication and organisational skills to deliver a high quality service for women and children. Experience of working in a refuge setting and an awareness of the welfare and benefits system would be preferable for this post.

 Closing date:                8 August 2018

Interview Date:            Week commencing 13 August 2018


Click here for Job Description & Person Specification: Specialist Case Manager-Sexual violence

 Click here for Applicaton Form:    Application Form

 

For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL

 

Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies, therefore applications from women only will be considered.

Under the Care Standards Act 2000; all posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.    This project receives financial support from Wolverhampton City Council.  Registered Charity No. 1065427


Specialist Case Manager -   Substance Use

£22,440 - £24,500 per annum

Full Time (40 hours a week) Permanent

 

As a Specialist Case Manager for Substance use you will lead on developing, embedding and delivering a recovery focused and strengths-based approach for women with complex support needs primarily relating to substance use. This will involve ensuring that the service proactively works to support clients to manage risks and implement safely plans and improve financial, physical and emotional wellbeing. You will also address additional support needs relating to mental health, Sexual Violence, offending behaviour and physical health.

The role includes a high level of client contact, and opportunities to work with external agencies offering support for women affected by drugs and alcohol. As a Specialist Case Manager for Substance Use, you will work closely with the Independent Domestic Violence Advisors and actively develop links and positive working relationships with agencies across the city.

You will support your team in ensuring service users are able to access relevant support from internal teams as well as a wide range of external agencies. You will have line management of Domestic Abuse key workers and will also support the Children’s and Young Persons therapeutic workers, volunteers and placements within the service. As a Specialist Case manager you would be required to develop, lead and motivate the staff and teams in refuge. 

 You will manage refuge in line with The Haven’s policies and procedures and comply with housing legislation, Health and Safety procedures and requirements of funders.  You will also need to ensure robust safeguarding measure are in place and implemented. You will encourage regular feedback from service users and implement changes accordingly where needed.

 This is an opportunity for a proactive and motivated individual with excellent communication and organisational skills to deliver a high quality service for women and children. Experience of working in a refuge setting and an awareness of the welfare and benefits system would be preferable for this post.

 Closing date:                8 August 2018

Interview Date:            Week commencing 13 August 2018

 

Click here for Job Description & Person Specification: Specialist Case Manager-Substance use

Click here for Applicaton Form:    Application Form

For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL

Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies, therefore applications from women only will be considered.

 Under the Care Standards Act 2000; all posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.    This project receives financial support from Wolverhampton City Council.  Registered Charity No. 1065427

CHISVA – Children’s IDVA

£21,000 per annum

Full Time (37.5 hours a week) Permanent

As a CHISVA you will provide practical and emotional support to children and young people to 18 years, who have experienced rape, sexual abuse or sexual exploitation at any time during their life. Utilizing a multi-agency approach, you will liaise with the police, courts and other agencies.

 

You will provide impartial information to children and young people (who are survivors of rape or sexual assault) and their family/care network about all the options available.

 

You will make sure that children are no longer at risk of abuse and take action if they think you may still be at risk.  You will need to carry out timely risk assessment.

 

You will ensure Children and their family/care network receive the emotional support and guidance that may be needed, and to help make informed decisions. 

 

The post holder will need to have an understanding of the effects that the assault will have had on children and how to support children and young people sensitively.


Closing date:                8 August 2018

Interview Date:            Week commencing 13 August 2018

 

Click here for Job Description & Person Specification; CHISVA - Children IDVA

Click here for Applicaton Form:    Application Form

 

For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL

 

Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies, therefore applications from women only will be considered.

 

Under the Care Standards Act 2000; all posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.    This project receives financial support from Wolverhampton City Council.  Registered Charity No. 1065427

  

Life Skills Worker

£20,000 per annum

Full Time (37.5 hours a week) Permanent

 

 As a Life Skills Worker you will design and implement support for service users and their children who are moving on from emergency accommodation and in need of additional support before moving into their own homes.

You will be part of a team delivering a recovery focused and strengths-based approach to women who may be self-managing complex support needs relating to substance use, mental health, physical Health and offending behaviour.

As a Life Skills worker you will work alongside the Senior Life Skills worker in coordinating and implementing Life Skills support plans for women in supported accommodation. You will organise and deliver sessions to develop skills such as education, networking, economic wellbeing, parenting, health, nutrition, training, as well as enterprise programmes. You will work in partnership with other teams within and outside of the organisation to implement individual life skills care programmes. You will also actively develop links and positive working relationships with agencies across the city.  

You will support women to make informed choices for themselves and their children and ensure they are working towards independent living throughout their stay in supported accommodation. You will work with families to develop a safe move on plans from refuge by utilising appropriate community support.

You will provide support in refuge in line with The Haven’s policies and procedures and comply with housing legislation and requirements of funders.  You will also need to ensure safeguarding measure are in place and implemented. You will encourage regular feedback from service users and implement changes accordingly with support from the Senior Life Skills Worker.

This is an opportunity for a proactive, innovative and motivated individual with excellent communication and organisational skills to deliver a high quality service for women and children. Experience of working in a refuge setting and an awareness of the welfare and benefits system would be preferable for this post.

Closing date:                8 August 2018

Interview Date:            Week commencing 13 August 2018


Click here for Job Description & Person Specification: Life Skills Worker

Click here for Applicaton Form:    Application Form

For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL

 Under the Care Standards Act 2000; all posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.    This project receives financial support from Wolverhampton City Council.  Registered Charity No. 1065427


Night Worker

£18,200 per annum

Full Time (40 hours a week) Permanent

 

As a night worker you will work within the Accommodation team to support with the delivery of a recovery focused and strengths-based approach for women who are survivors of domestic abuse or homelessness and may have complex support needs relating to substance use, mental health, physical Health and offending behaviour.

With support from the Specialist case managers, you will complement the work carried out by Domestic Abuse Key Workers, providing night time, evening and weekend support to women and their children who are living in our Refuge Accommodation as a result of experiencing domestic abuse and homelessness.

You will work proactively to support clients to reduce risk, develop safety plans, and improve financial, physical and emotional wellbeing. You will support women to improve life skills to develop and manage relationships, build social networks and access education, training or employment and move towards independent living. 

 As part of your role you will support women who are contacting the helpline for crisis support, accommodation and advice. You will be required to take referrals provide the necessary support.

This is an opportunity for a proactive, motivated individual with excellent communication skills to support the accommodation team in the delivery of a high quality service ensuring that you provide safety and security for the well-being of the client group.

As part of your role you will ensure the refuge is kept well maintained and on a day to day basis report health and safety issues which may arise.

An awareness of Adult and Child safeguarding legislation as well as knowledge of the welfare and benefits systems would be preferable for this post.

 

 Click here for Job Description & Person Specification: Night Workers

Click here for Applicaton Form:    Application Form

Closing date:                8 August 2018

Interview Date:            Week commencing 13 August 2018

 

For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL

 Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies, therefore applications from women only will be considered. 

Under the Care Standards Act 2000; all posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.    This project receives financial support from Wolverhampton City Council.  Registered Charity No. 1065427


Night Worker

£18,200 per annum pro rata

Part Time (20 hours a week) Permanent

 

As a night worker you will work within the Accommodation team to support with the delivery of a recovery focused and strengths-based approach for women who are survivors of domestic abuse or homelessness and may have complex support needs relating to substance use, mental health, physical Health and offending behaviour.

With support from the Specialist case managers, you will complement the work carried out by Domestic Abuse Key Workers, providing night time, evening and weekend support to women and their children who are living in our Refuge Accommodation as a result of experiencing domestic abuse and homelessness.

You will work proactively to support clients to reduce risk, develop safety plans, and improve financial, physical and emotional wellbeing. You will support women to improve life skills to develop and manage relationships, build social networks and access education, training or employment and move towards independent living. 

 As part of your role you will support women who are contacting the helpline for crisis support, accommodation and advice. You will be required to take referrals provide the necessary support.

This is an opportunity for a proactive, motivated individual with excellent communication skills to support the accommodation team in the delivery of a high quality service ensuring that you provide safety and security for the well-being of the client group.

As part of your role you will ensure the refuge is kept well maintained and on a day to day basis report health and safety issues which may arise.

An awareness of Adult and Child safeguarding legislation as well as knowledge of the welfare and benefits systems would be preferable for this post.

 

Click here for Job Description & Job Specification: Night Workers-Part Time

Click here for Applicaton Form:    Application Form

Closing date:                8 August 2018

Interview Date:            Week commencing 13 August 2018

Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies, therefore applications from women only will be considered. 

For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL

 

Under the Care Standards Act 2000; all posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.    This project receives financial support from Wolverhampton City Council.  Registered Charity No. 1065427

Domestic Abuse Key Worker – Sexual Violence

£20,000 per annum

Full Time (40 hours a week) Temporary

Maternity Leave Cover:   Commencing on the 27 August 2018

 

As a Domestic Abuse Keyworker for Sexual violence you will take a whole family approach to providing support for women with complex support needs primarily relating to sexual violence. This will involve proactively working to support clients to manage risks and implement safely plans and improve financial, physical and emotional wellbeing. You will also address additional support needs relating to mental health, substance use, and physical health and offending behaviour.

 

You will provide immediate and on-going support within accommodation services for women children and young people escaping Violence & Abuse.  You will ensure a safe, secure environment and, through Personal Support Planning respond appropriately to the needs and risks of the women and children, enabling them to make informed choices leading to safe move on.

 

The role includes a high level of client contact, and opportunities to work with external agencies such as Sexual Health Clinics, Sexual Assault Referral Centres and community based organisations. As a Domestic Abuse Keyworker for Sexual Violence, you will work closely with the Independent Sexual Violence Advisor and actively develop links and positive working relationships with agencies across the city.

 

You will provide support in refuge in line with The Haven’s policies and procedures and comply with housing legislation and requirements of funders.  You will also need to ensure safeguarding measure are followed efficiently. You will encourage regular feedback from service users and implement changes accordingly where needed with support from the Specialist Case Managers.

 

This is an opportunity for a proactive and motivated individual with excellent communication and team work skills to deliver a high quality service for women and children.

 

An awareness of the welfare and benefits system would be preferable for this post.

 

Closing date:                8 August 2018

Interview Date:            Week commencing 13 August 2018

Click here for Job Description & Person Specification:  Domestic Abuse Key Worker

Click here for Applicaton Form:    Application Form

For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL

 

Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies, therefore applications from women only will be considered.

 

Under the Care Standards Act 2000; all posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.    This project receives financial support from Wolverhampton City Council.  Registered Charity No. 1065427


Volunteer Engagement Officer

£22,440 - £25,500 per annum

Full Time (37.5 hours a week) Permanent

 

 

As a Volunteer Engagement Officer you will promote, lead on and develop the Haven’s volunteer programme with staff and the wider community. 

 

You will lead on developing, implementing and updating the Volunteer Strategy in line with Haven core objectives, including ‘Investing In Volunteers’ standard

 

You will also:

  • Adhere to the recruitment, training and development of volunteers as outlined in the Volunteer Policy.
  • Work as part of a team liaising with other staff to ensure continuous improvement of volunteering and ensure the service maintains high standards.
  • Work with Human Resources, to ensure efficient processing of all volunteer recruitment administration
  • Develop partnerships with businesses and corporates to develop corporate volunteering projects.
  • Develop a cohort of expert and professional volunteers for specialist advice and support.
  • Management & coordination of Gifts In Kind

 

 Closing date:                        8th August 2018

Interview Date:                 wk. commencing 13th August 2018  

Click here for Job Description & Person Specification:Volunteer Engagement Officer

Click here for Applicaton Form:    Application Form

 

For application pack and job description, please visit our website www.havenrefuge.org.uk or email recruitment@havenrefuge.org.uk or send an A4 self-addressed envelope with 95p postage stating the job title to: The Haven Wolverhampton, 18 Waterloo Road, Wolverhampton, WV1 4BL

 

Under the Care Standards Act 2000; all posts are subject to Enhanced Disclosure from the Disclosure and Barring Service.    This project receives financial support from Wolverhampton City Council.  Registered Charity No. 1065427

Sessional Family Support Worker

£8.45 per hour (days)

£136.05 per shift (out of hours – nights)

As and when required

 

We are currently looking for both Day and Out of Hours (sleep in) Sessional Family Support Workers to provide immediate and ongoing support within accommodation services for women, children and young people escaping from domestic violence, homelessness and abuse. You will ensure a safe and secure environment through Personal Support Planning and respond appropriately to the needs of the women and children, enabling them to make informed choices leading to resettlement. 

 

You will have experience of working with women within a refuge setting and completing assessment tools. You will have knowledge of the support needs and support planning of women and children experiencing violence abuse along with knowledge of legal, statutory, regulatory and good practice requirements applicable to the provision of supported housing. Excellent communication skills and a demonstrate ability to be able to work effectively and supportively as part of a team are requirements of the role.

 

Closing date:      Ongoing


 Click here for Job Description and Person Specification

Click here for Application Form

 Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies, therefore applications from women only will be considered. 

 

  

 

Sessional Handy Person 

£8.45 per hour

As and when required

 

We are looking for a Handy Person to join The Haven Wolverhampton on a sessional basis for our busy periods. As a valued member of the Facilities Team you will support the delivery of a high quality customer focused concierge handy-man service.

 

You will be required to carry out maintenance checks, minor repairs to fixtures and fittings and ground maintenance across our refuge accommodation. Tasks will include minor carpentry and plumbing works, painting, light bulb changing and attending to safety hazards.

 

You will have good communication skills, work independently and as part of a team and be able to work under pressure.

 

Click here for Application Form

 

All our vacancies are subject to an Enhanced Disclosure and Barred List check from the Disclosure and Barring Service (DBS). 

 

 

Service User Participation

The women and children that we serve are at the heart of all we do. We ensure that service users are involved in shaping the service they receive, the wider work of The Haven and local support services. This is done in a range of ways including:

  • Consultaions
  • Feedback
  • Service User Groups
  • Peer mentor scheme - including training and accreditation
Advice UK - Advice Quality Standard
Institute of Fundraising - Open College Network
Community Matters - Women's Aid
Helplines Partnership - Living Wage Foundation

Copyright © 2017 - The Haven Wolverhampton