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Community Support Volunteer

Community Support Volunteer
Hours of work: One day per week


Role Description

To assist the Community Team with supporting women and children who are experiencing domestic abuse

What are the benefits?

  • Training in awareness of domestic abuse and related issues
  • Positive professional reference upon volunteering completion
  • Build your confidence and assertiveness
  • A brilliant CV booster: professional reference letter and certificates of achievement upon completion

What activities will I be involved in?

  • Welcome women and children into the service
  • Provide practical and emotional support to service users and their families
  • Accompany women to appointments with doctors, solicitors, etc when required
  • Assist service users in applications for benefits and housing with assistance from staff
  • Set up sessions and activities in The Haven Hub to provide ongoing floating support in accordance to service user needs
  • Signpost to THW internal and external Specialist intervention support services
  • To work closely with the Community Team to meet the needs of hard to reach women
  • To adhere to the Health & Safety, Equality and Diversity, Finance, Code and Ethics and Confidentiality and policies and procedures

What skills and abilities will I need to have?

  • High level of communication skills, verbal and written
  • Ability to adhere to relevant policies and procedures and maintain confidentiality
  • Commitment to working in support of women and children
  • Ability to react sensitively to a wide range of people who may be in distress.
  • Possess a non-judgemental and open-minded attitude
  • Commitment to support vulnerable women and children

Additional Information

Location: The Haven, Wolverhampton

Hours: One day per week

Training: Volunteers will be expected to complete the following training:

  • Domestic Abuse Awareness (one-day course)
  • Safeguarding Adults and Children

Responsible to: Community Team Manager

Expenses: The Haven offers reimbursement of travel expenses

Due to the nature of our work, Schedule 9 (1) of the Equality Act 2010 applies therefore applications from women only will be considered.

Under the Care Standards Act 2000, all roles are subject to an Enhanced Disclosure from the Disclosure and Barring Service (DBS).

Next Steps…

If you interested in this voluntary role, download the application form and follow the instructions to complete it. Once completed, please send it via email to the email address stated on the form.

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