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THE HAVEN WOLVERHAMPTON

Website: Online Terms and Conditions of Use

This Website includes content and data privileges accessed using the Website http://www.havenrefuge.org.uk/ owned and operated by The Haven Wolverhampton Ltd that enables users of the Website (“You”, “Your”) to have access to such data that is displayed on it on these terms only. The use of this Website indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference.

Information Security: The Haven Wolverhampton employ up to date electronic and physical security to try to ensure that your data is kept secure in accordance with the Data Protection legislation, including the General Data Protection Regulations principles and the Computer Misuse Act. Whilst we use commercially reasonable efforts to check for the most commonly found viruses, worm, and or trojan horses, or other newly created viruses, we are not in a position to confirm that this Website and any links to it will be free from such viruses and cannot accept any liability in this regard due to the fast-changing nature of such threats. We therefore recommend that you carry out your own virus checks, particularly before opening any link or using the Website.


1. Definitions

In these conditions, the following terms shall have the following meaning:

“The Company” (also referred to as ‘we’ and ‘us’ or ‘The Haven Wolverhampton’) refers to The Haven Wolverhampton Limited registered charity No 1065427, having its registered office at 18 Waterloo Road, PO Box 105, Wolverhampton, WV1 4BL;

“Website” (also referred to as the “site”) means any website under the ownership or control of the Company from which a link has been created to these terms and conditions;

“Intellectual Property Rights” means all intellectual and industrial property rights including patents, know-how, registered trademarks, registered designs, utility models, Material, applications for and rights to apply for any of the foregoing, unregistered design rights, unregistered trade marks, rights to prevent passing off for unfair competition and copyright, database rights, topography rights, domain names and any other rights in any invention, discovery or process, in each case in the United Kingdom and all other countries in the world and together with all renewals and extensions;

“the Material” means all of the information, data, text, graphics, links or computer code published on, contained, embedded in the source code and software or available on the Website;

“User” (also referred to as “you” or ”Your”) means the individual, firm, company or organisation accessing and or using this Website or making an Order through this Website.


2. Applicable terms and conditions

The Website is owned by The Haven Wolverhampton and any use made of this site (including registrations made via the Website), are subject to these terms and conditions. The Haven Wolverhampton may, at its sole discretion, modify or revise these terms and conditions at any time by updating the text of this page and you must ensure that you check its contents regularly to ensure you are complying with it.


3. Use of the Website

Anyone is entitled to view any non-password protected parts of the Website and to use for their own purposes the information contained therein, provided that: 3.1 it is used for information purposes only, for reproduction for personal use only and not for reproduction on any other website or for commercial gain; 3.2 any links created to the Website are notified to and approved by The Haven Wolverhampton in writing before they are created; and 3.3 no part of the Website is copied, stored in a retrieval system, or transmitted in any form or by any means to any third party without the written permission of The Haven Wolverhampton.


4. Intellectual Property Rights

4.1 The names, images and logos identifying The Haven Wolverhampton, its supporters, subcontractors, suppliers and their products and services are subject to commercial business rights generally called Intellectual Property Rights, including copyright, design rights, patents, database rights and trademarks owned by the respective parties. These rights mean that the party who owns them can insist that they are treated in certain ways, in order to protect the ownership of those rights. Nothing contained in these Terms shall be construed as conferring by implication, estoppel, and usage or otherwise any license or right to use any Intellectual Property Rights including trademark, patent, design right or copyright of The Haven Wolverhampton, its subcontractors or suppliers. Unless otherwise specified the copyright in the contents of all the pages in this web site are owned or licensed to The Haven Wolverhampton.

4.2 Unless otherwise specified, the authors of the literary and artistic works in the pages in this Website have asserted their moral right pursuant to Section 77 of the Copyright Designs and Patents Act 1988 to be identified as the author of those works.

4.3 Copyright in the Material is owned by The Haven Wolverhampton or its content suppliers. Unauthorised use of the Material including reproduction, storage, modification, distribution or republication without the prior written consent of The Haven Wolverhampton or, where applicable, the respective copyright owner(s) is prohibited.

4.4 The names and logos of The Haven Wolverhampton and all related product and service names, designs marks and slogans are the trade names, service marks or trademarks of The Haven Wolverhampton or its licensors and may not be used without the prior consent of The Haven Wolverhampton.


5. Disclaimer

The Website is owned by The Haven Wolverhampton and any use made of this site (including registrations made via the Website), are subject to these terms and conditions. The Haven Wolverhampton may, at its sole discretion, modify or revise these terms and conditions at any time by updating the text of this page and you must ensure that you check its contents regularly to ensure you are complying with it. Whilst The Haven Wolverhampton has taken every precaution in compiling this site neither it nor any contributors to the Website can be held responsible for any action (or the lack thereof) taken by any person or organisation wherever they shall be based, as a result, direct or otherwise, on information contained in or accessed through this internet site.


6. Target audience

The Website is hosted and its data is physically located in the UK, and is intended for use by UK residents and only in relation to their activities within the UK. It may be dangerous or illegal to apply any of the information on the Website to activities outside the UK.

The Haven Wolverhampton does not represent or warrant that the information accessible via the Website is accurate, complete or correct. The Haven Wolverhampton has no liability whatsoever in respect of any use which you make of such information except in the case of personal injury or death caused by the negligence of The Haven Wolverhampton.

The information provided on this Website has not been written to meet individual requirements and it is your sole responsibility to satisfy yourself prior to using the information in any way for your purposes. Before making any decisions based on the information contained on the Website, you are strongly advised to refer to alternative, independent sources of information to substantiate the basis for your decision.


7. Warranty and indemnity

The User warrants to The Haven Wolverhampton that it will not use the Website, the Material or any part thereof for any purpose that is in contravention of any applicable law or regulation or in a manner that will infringe the copyright, trademarks, service marks or other intellectual property rights of third parties or violate the privacy, publicity or other personal rights of others or in any defamatory, obscene, threatening, abusive or hateful manner. The User shall indemnify The Haven Wolverhampton, its employees and agents, harmless against all claims, liability, losses, damages and expenses including, without limitation, legal fees and costs arising out of or incurred as a result of any claims made, or litigation brought, against The Haven Wolverhampton, its employees and agents, as a result of the use by the User of the Website, the Material or any part thereof for whatever purpose, to the fullest extent permitted by law.


8. Limitation of liability

Except in relation to any claim for death, personal injury or fraud, The Haven Wolverhampton hereby disclaims all warranties and conditions with regard to the Material and any goods or services supplied in relation to the Website, whether express or implied or statutory (including all implied warranties and conditions of merchantability and fitness for a particular purpose). In no event shall The Haven Wolverhampton be liable in contract, tort (including negligence), breach of statutory duty or otherwise howsoever for: (a) any loss of profit; (b) loss of business; (c) loss of goodwill; (d) loss of contracts; (e) loss of revenues ; (f) or loss of anticipated savings; or (g) any increased costs or expenses; or (h) loss of, damage to or corruption of data; or (i) any special, indirect or consequential loss or damage of any nature whatsoever, whatever the cause thereof arising out of or in connection with this Website even if the other has been advised of the possibility of such damages in any way connected with the use or performance of the Website, interruptions or delays to the Website, the provision of or failure to provide services, or for any information, Material, goods and services obtained through the Website or otherwise arising out of the use of the Website, to the fullest extent permitted by law.


9. Third party websites

The Website contains links to websites operated by parties other than The Haven Wolverhampton. Such links are provided for the User’s convenience only. The Haven Wolverhampton does not control such websites, and is not responsible for their content. The Haven Wolverhampton inclusion of links to such websites does not imply any endorsement of the material on such websites or any association with their operators. The User is solely responsible for evaluating the accuracy and completeness of any information contained on the third party websites, and also the value and integrity of any goods and services offered by such websites.


10. Viruses

Whilst The Haven Wolverhampton makes all reasonable attempts to exclude viruses from the website it cannot ensure such exclusion and no liability is accepted for damage caused through the downloading of viruses. Therefore, you are recommended to take all appropriate internet security safeguards before downloading information from the Website.


11. Online Donations

The Haven provides access via its website to several methods for collection of kind donations from members of the public or for events. These sites operate independently of The Haven and any data obtained by those sites are subject to those sites own privacy provisions and data protection requirements. The Haven does not access, store or process any data provided to those sites. The Haven Wolverhampton reserves the right to vary event registration fees and the prices of any goods or services listed without notice. All event registrations and orders for goods or services are subject to availability and The Haven Wolverhampton reserves the right to refuse to accept any registration and to refuse to supply any goods or services to any individual or business.


12. Encryption

Although the Website uses encryption security software in areas where on line payment details may be accepted, the security of information and payments transmitted via the Internet cannot be guaranteed. Any loss incurred or sustained by any User who transmits information by means of e-mail or other Internet links shall be borne solely and exclusively by such User and in no event shall any such loss in whole or part be borne by The Haven Wolverhampton or its agents.


13. Force majeure

The Haven Wolverhampton shall not be held to be in breach of its obligations hereunder nor liable to the User for any loss or damage which may be suffered by another party due to any cause beyond its reasonable control including without limitation any act of God, fire, storm, flood, lightening, disease, strike, trade dispute, act of terrorism, any act or omission of government or regulatory bodies or communications operators.


14. Data Protection & Privacy

Any details which you provide to The Haven Wolverhampton from which we can identify you are held and processed in accordance with our Data Protection registration at the ICO, and you hereby confirm your revocable consent to use your personal Data for the processing of any transactions envisaged by these Terms.

Personal data, including but not limited to profiles of users, service provider access patterns may be used by Us for the purposes of providing targeted offers and promotions to You both by tailoring of the online presence and also, where You have opted in to receive email & SMS marketing, by targeted email & SMS marketing. This information is limited to first and last name and, if relevant, unique identifier (such as your IP address). Further details are set out in our Privacy Policy including details of how to obtain a copy of all personal data that we hold about you.

The Web Site is not directed nor targeted to children. The Haven Wolverhampton will not knowingly collect information from children. Because our software does not automatically distinguish visitors under 18 years of age from other visitors, The Haven Wolverhampton requires users under 18 years of age to obtain the consent of a parent, guardian, teacher, or librarian to view the Website. If The Haven Wolverhampton learns that a child has provided personally identifiable information to the Website, it will use reasonable efforts to remove such information from its files.

The Haven do, from time to time, take photography and videography at events run by the charity and these photographs will be utilised on the website, social media platforms and newsletters which are managed by the Haven. Each time event photography and videography is taking place, this will be made clear to attendees within the event sign up information on our website and upon registration at the event if applicable. If you do not wish to be photographed, please stay clear of  the camera or make it known to the charity and the photographers present that you do not wish to be photographed. If you are attending an event with children, you will need to complete consent upon registration at the event to opt children in for photography/videography. Again, if you do not wish your children to be photographed, please ensure children stay clear of  the camera and make it known to the charity and the photographers present.

Additionally, The Haven will also from time to time invite external media agencies along to events including but not limited to, local news; both TV and print. If you do not consent to being featured in external media photograph or videography, please make it known to the photographer/ videographer and stay clear of the camera at all times.

An individual can at any time request a photo to be taken down from the website and social media sites, but must identify themselves in the photograph/s by sending specific links to each photograph and video to give@havenrefuge.org.uk . As per ICO GDPR legislation, The Haven will act upon your request to remove within 28 days.


15. IP Addresses and Cookies

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a “device”) browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows.

On The haven Wolverhampton’s Website, cookies record information about your online preferences and allow us to tailor our services to your interests. You have the opportunity to set your devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The use of the last of these options means that certain personalised features cannot then be provided to You and accordingly You may not be able to take full advantage of all of the our Website or the third party website’s features. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

During the course of any visit to Website, the webpages you see, along with a cookie, are downloaded to your device. The majority of websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

Our Website may contain embedded “Share” buttons or software code to enable users of our Website to connect to popular social network providers. These third party sites may set cookies or other monitors that track your use of their service. The Haven Wolverhampton does not control the use of these cookies and you should check with the relevant third-party website you are using for the terms that they impose on you.


16. The Haven Wolverhampton Blog, or Web Log

The Blog is the Web Log service sometimes found on The Haven Wolverhampton website. You as user of the website and its services acknowledge that the information, data, text, software, music, sound, photographs, graphics, video, messages and other materials (“Content”), whether publicly posted or privately transmitted, are the sole responsibility of the person from whom such Content originates. This means that you and not The Haven Wolverhampton are entirely responsible for all Content that you upload, post, email or otherwise transmit via the Web log Service available on or through our site.

The Haven Wolverhampton does not control the Content posted via the Blog service and, as such, does not guarantee the accuracy, integrity or quality of such Content. You acknowledge that by using the Service, you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will The Haven Wolverhampton be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or for any loss or damage of any kind incurred, as a result of the use of any Content posted, emailed or otherwise transmitted via the Web log Service.

Equally you agree to not use the Web log Service to:

  1. upload, post, email or otherwise transmit any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libellous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
  2. harm minors in any way;
  3. impersonate any person or entity, including, but not limited to, and The Haven Wolverhampton employee, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity;
  4. forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Service;
  5. upload, post, email or otherwise transmit any Content that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
  6. upload, post, email or otherwise transmit any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights, Intellectual Property Rights (“Rights”) of any party;
  7. upload, post, email or otherwise transmit any unsolicited or unauthorised advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;
  8. upload, post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  9. disrupt the normal flow of dialogue, cause a screen to “scroll” faster than other users of the Service are able to type, or otherwise act in a manner that negatively affects other users’ ability to engage in real time exchanges;
  10. interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service;
  11. intentionally or unintentionally violate any applicable law or regulation including, but not limited to, regulations promulgated by any securities exchange;
  12. “stalk” or otherwise harass another; or
  13. collect or store personal data about other users.


You acknowledge that The Haven Wolverhampton does not pre-screen Content, but that The Haven Wolverhampton and its designees shall have the right (but not the obligation) in their sole discretion to refuse or move any Content that is available via the Weblog Service. Without limiting the foregoing, The Haven Wolverhampton and its designees shall have the right to remove any Content that violates the Terms set out herein or is otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content.

In addition, you acknowledge that you may not rely on any Content created or seemingly created by The Haven Wolverhampton on the website or submitted to The Haven Wolverhampton on the Web log or website including without limitation information in Message Boards, Message Groups, and in all other parts of the Web log Service.


17. General

17.1 If any provisions of these terms and conditions are held to be invalid or unenforceable, the validity or enforceability of the remaining provisions shall not be affected.

17.2 These terms and conditions constitute the entire agreement between The Haven Wolverhampton and the User and supersede all other (prior or contemporaneous) communications and proposals, whether electronic or written, between the User and The Haven Wolverhampton concerning the use of the website.

17.3 Any failure of The Haven Wolverhampton to exercise or enforce any of its rights under these terms and conditions shall not be deemed to be a waiver of any such rights or operate so as to bar the subsequent exercise or enforcement or any such rights.


18. Jurisdiction

The terms and conditions and the use by the User of the Website shall be governed by the laws of England and Wales and the parties hereto submit to the exclusive jurisdiction of the English courts in all disputes arising out of or relating to the Website and/or any transactions made on the Website, or these terms and conditions.

Copyright © 2017 - The Haven Wolverhampton and The Haven Wolverhampton logo are registered trademarks of The Haven Wolverhampton Limited, All Rights Reserved. Data Protection – ICO



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