Specialist Support

The Haven Wolverhampton offers support to women from Black Minority & Ethic backgrounds in refuge and in the community. We have Support workers who are able to speak various community languages, including a specialist Floating Support worker who primarily supports women who speak in Asian languages. These services provide culturally sensitive support, including: 

 
bullet point Advocating/Interpreting;
bullet point Understanding cultural problems and issues;
bullet point Information on Welfare, Rights & Immigration.
bullet point Outings, e.g. - to the cinema, bowling etc
bullet point Structured classes, e.g. - crafts, cooking, DIY skills
bullet pointAccessing legal and practical advice
 

The Floating Support Worker provides extenisve support to women in the community who, as well as facing the trauma of Domestic Violence, may never live independently. The service provides help accessing:

bullet point Legal and practical advice bullet point Classes to learn English

bullet point Help to transalte letters/phone calls bullet point Local Services (i.e.) GP's

Referrals can be made via the Floating Support Line - 01902 572127 or by emailing fsc@havenrefuge.org.uk
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All our leaflets are available in four community languages - click on the links below to download:

Urdu
Gujerati
Punjabi
Hindi

 
A Poem By a Resident
"I can't explain how I feel
What has happened seems so unreal,
I came to you out of the rain
And here I am today,
free from pain and sadness
And all of you, my Guardian Angels
Helped me through a long black tunnel
And out I came into the light,
I now know what I did was right
And now my heart is filled with gladness
Thank you all,
from the bottom of my heart"
(Permission granted)

 
© 2009 The Haven Wolverhampton