Resettlement Services
cartoon street
1. What is Resettlement support?
Leaving the safety of a refuge environment can often be an isolating experience. The Haven has a Resettlement Service to support women and children through this process.
   
2. How can it help you?
We can offer practical help, such as:
 
bullet point Claiming benefits
 
bullet point Assistance with furnishing a house
 
bullet point Changing a child's school
 
bullet point Budgeting
 
bullet point Accessing other services in your area
We can provide emotional support:
 
bullet point Listening
 
bullet point Support in attending appointments (e.g. solicitor, court)
 
bullet point Referral to counselling
   
3. How can you access the service?
Ask at the main office of the refuge you are residing in and ask for a Resettlement Request Form. Either fill it in yourself, or ask a member of staff to assist you. They will pass it on to the Resettlement worker.
   
4. When can you access the service?
As soon as you have accepted a tenancy from the Council or a Housing Association, or you have made the decision to live with family/friends.
   
5. Who will be your Resettlement Worker?
Once you have been referred to the Resettlement Service, a worker will be allocated to you.
   
6. How often will the Resettlement Worker visit you?
Initially we will work closely with you while you are in the process of settling into your new home. We endeavour to offer you support with any issues for which you require help. If you require ongoing support, the Resettlement worker will refer you to the Floating Support Team.

My Journey

The door is standing open, my things are packed, it's time to go. I'm feeling really nervous - am I ready?
I don't know
How am I going to manage, on my own?
Please say I'll cope.
Kindly faces, reassure me, warmly smiling, give me hope.
I think of friends I'm leaving, an unknown future's waiting there. On my journey I start crying, even offer up a prayer.

Another door is waiting, if I dare to turn the key.
To open up a new life -thanks for doing this for me!
Can I face the future, put behind me all the pain.
I'm feeling lost and helpless, then someone calls my name.
Familiar faces greet me, gentle hands guide me inside.
At last I've found my haven,
And its given back my pride.

Ann, 1999

© 2009 The Haven Wolverhampton